Booking & Availability

1. Q: How can I book a taxi with Ifte’s Taxi Loughborough?

You can book easily in three ways:

2. Q: Are you available 24/7?

Yes! We operate 24 hours a day, 7 days a week, including holidays.
Whether it’s an early-morning airport run or a late-night pickup, Ifte’s Taxi is always ready to serve you.

3. Q: How far in advance should I book my taxi?

For local journeys, booking at least 30 minutes in advance is ideal.
For airport transfers or long-distance trips, we recommend booking at least 24 hours in advance to ensure availability.

4. Q: Can I book a taxi in advance?

Yes, you can pre-book days or even months in advance for airport transfers, events, or business travel.

5. Q: Can I change or cancel my booking?

Yes, you can update or cancel your booking by contacting us. We recommend giving at least 4–6 hours notice for airport and long-distance journeys.

Vehicles & Comfort

1. Q: What types of vehicles do you offer?

Our modern fleet includes:

  • Saloons & Estates for standard travel

  • People Carriers / MPVs for small groups (up to 6 passengers)

  • Minibuses for larger groups (up to 8 passengers)

  • Wheelchair Accessible Vehicles for comfortable and inclusive travel

Each vehicle is regularly serviced, clean, and equipped with air conditioning.

2. Q: Are your taxis wheelchair accessible?

Yes, we have wheelchair-accessible taxis equipped with ramps or lifts to ensure a smooth, safe, and comfortable journey for all passengers.
Our drivers are specially trained to assist with loading, securing, and unloading wheelchairs.

3. Q: How many passengers can travel in one taxi?

Standard taxis carry up to 4 passengers. Larger groups can use our minibus taxis.

4. Q: Do you provide child seats?

You can use your own child seat, and we can arrange storage for return journeys if needed.

Drivers & Safety

1. Q: Are your drivers licensed and insured?

Yes, all our drivers are:

  • DBS-checked,

  • Fully licensed by Charnwood Borough Council, and

  • Covered by comprehensive insurance.

They’re professional, courteous, and committed to providing a safe, comfortable, and enjoyable journey.

2. Q: Can I request a specific driver?

Yes, if you’re a regular customer or have a preferred driver, just mention it while booking — we’ll do our best to accommodate your request.

3. Q: Is it safe for solo or female passengers?

Yes, we provide safe, professional transport with vetted drivers and can share driver details before your journey.

4. Q: What happens if my taxi is delayed?

We always aim to be on time. If there’s a delay, your driver will contact you with updates.

Additional Services

1. Q: Can I send parcels or documents by taxi?

Yes, we offer same-day parcel delivery across Loughborough and nearby areas.

2. Q: Do you allow pets?

Yes, we can carry pets with prior notice.

3. Q: Do you offer sightseeing or hourly hire?

Yes, we provide hourly hire for trips, shopping, and tours.

4. Q: What if I leave something in the taxi?

Contact us immediately. We safely store lost items and arrange return.

Airport Transfers

1. Q: Which airports do you cover?

We provide professional airport transfers to and from all major UK airports, including:

  • East Midlands Airport

  • Birmingham Airport

  • Manchester Airport

  • Heathrow Airport

  • Gatwick Airport

  • Luton Airport

  • Stansted Airport

We track your flight’s arrival and adjust pickup times accordingly — so you never have to wait.

2. Q: What if my flight is delayed or arrives early?

No problem at all!
Just provide your flight number when booking, and we’ll monitor your flight status in real-time. Your driver will arrive exactly when you land, with no extra waiting charges for flight delays.

3. Q: Where will I meet my driver at the airport?

Your driver will meet you in arrivals or contact you with a clear pickup point.

4. Q: Do you offer meet and greet service?

Yes, we provide meet and greet with name board and luggage assistance.

Fares & Payments

1. Q: How much does a taxi cost in Loughborough?

We offer highly competitive taxi fares based on distance, time, and vehicle type.
Our Competitive Fare Page provides detailed rates for local, long-distance, and airport trips.
There are no hidden charges — what you’re quoted is what you pay.

2. Q: What payment methods do you accept?

We accept cash, card, contactless, bank transfer, and payment links.

3. Q; Do you charge extra for airport pickups?

No hidden fees!
Our airport fares include flight tracking and waiting time adjustments for delayed flights.
You only pay for the confirmed fare discussed at the time of booking.

4. Q: Are prices per person or per vehicle?

All prices are per vehicle, making it cost-effective for groups.

5. Q: Are there extra charges?

We clearly explain any tolls, parking, or special requirements before booking.

Areas We Cover

1. Q: Which areas do you serve?

We provide local and long-distance taxi services throughout:

We cover

  • Loughborough LE11, UK

  • Loughborough LE12, UK
  • Charnwood, UK

  • Quorn, UK

  • Sileby, UK

  • Rothley, UK

  • Birstall, UK

  • Shepshed, UK

  • Markfield, UK

  • Wymeswold, UK

  • Mountsorrel, UK

  • Coalville LE67, UK

  • Kegworth, Derby DE74, UK

  • Anstey, Leicester LE7, UK

  • Hathern, Loughborough LE12, UK

  • East Leake, Loughborough LE12, UK

  • Woodhouse Eaves, Loughborough LE12, UK

  • Barrow upon Soar, Loughborough LE12, UK

We also handle UK-wide transfers, including business travel and holiday trips.

Business & Contract Work

1. Q: Do you offer corporate or business account services?

Yes. Ifte’s Taxi Loughborough provides business accounts for companies, schools, and organizations needing regular transport.
Enjoy priority booking, flexible payment options, and professional drivers for your staff and clients.

2. Q: Do you provide school transport or student services?

Yes, we provide school runs, including Loughborough Grammar School, and student transport services.

3. Q: Can I book a taxi from abroad?

Yes, international customers can pre-book online or by email before arriving in the UK.